Untangle the research,
so selling stays simple.

It reads the seller/buyer/review data that's already public on eBay and Amazon and turns it into a plain-language read — feedback history, tenure, review patterns, that kind of thing — without you having to click through five different pages yourself. It's a research aggregator, not a judge: it presents facts and hedged observations ("this suggests," "this may indicate"), never a flat "safe" or "scam" verdict. You still make the call.

Yes, but the feature sets aren't identical, because the two platforms don't expose the same public data. eBay has a public buyer identity (feedback left/received, tenure) that Amazon simply doesn't have — Amazon has no page where you can look up a specific customer's history. So Buyer Analysis and the Full Buyer History Scan are eBay-only. Seller research, review analysis, and keyword filtering work on both.

Free gets you hide/filter listings plus a couple of capped lookups a day, so you can try the real thing before paying for it. 7-Day Trial is a one-time, no-card taste of the full Pro Seller feature set, just rate-limited instead of unlimited. Pro Buyer ($7.99/mo) is unlimited seller research on both platforms — the right tier if you're mainly buying. Pro Seller ($16.99/mo) adds unlimited Buyer Analysis and the Full Buyer History Scan on eBay, for sellers who want to vet who they're shipping to. See the full comparison table above.

Yes — it's a free toggle in Settings on any tier, including Free. Turning it on routes analysis calls through your own key instead of ours, which raises your usage ceiling at your own key's cost. It's a usage-cap workaround, not a backdoor into paid features — turning it on doesn't unlock Pro Buyer or Pro Seller functionality if you're on Free.

No. It never uses words like "scam," "fraud," "trusted," or "safe" as a flat label. Where there's a real, specific concern in the data, it says exactly what that concern is and lets you weigh it — and it explicitly separates things outside a seller's or buyer's control (a slow carrier, a one-off complaint) from things that are actually their doing, rather than lumping every negative together.

Your request goes to our backend, which calls Anthropic's API to generate the read and sends the result straight back to you — we don't keep a copy of the seller, buyer, or review data afterward. Keyword filtering happens entirely on your own device and never gets sent anywhere. Full detail is in the Privacy Policy.

Upgrading (Pro Buyer → Pro Seller) takes effect immediately — you're charged a prorated amount for the remainder of your current term at the new tier's rate, and you get Pro Seller access right away.

Downgrading (Pro Seller → Pro Buyer, or either tier → Free) takes effect at your next renewal, not immediately — you keep your current tier's access through the rest of what you've already paid for, then renew into the lower tier. No partial refund or credit for the unused time on the higher tier, consistent with the refund policy above.

You can cancel anytime — but cancelling and getting a refund are two different things. Refunds only apply within the first 14 days of a purchase or renewal. Cancel after that window and you keep full access to your current plan's features until that paid period actually runs out; you just won't be billed again after it ends.

Same features either way — it's purely billing cadence. Annual is billed once a year at a modest discount over paying semi-annually twice; semi-annual means two smaller charges over the same year. Pick whichever matches how you'd rather budget for it.

Chrome and Opera, both on the Manifest V3 extension platform.

Everything Untangle shows you is sourced from that account's own public feedback/review history — it's summarizing, not independently verifying. If something reads oddly, the popover always has a link back to the real feedback page so you can check the source yourself, and there's a feedback form in Settings if you want to flag it to us directly.